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01
Comprehensive customer relationship management (CRM) platform
Realize information technology support for services
Create a unified customer information data platform
Full support for sales, customer service andchannel business
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02
Management capabilities improvement
Strenthen theend-to-end service management and monitoring
Enhance channel coordination and management of 3S
Perfect the management mechanism on improving customer satisfaction
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03
Business Process Transformation
Reasonable and efficient business processes
Practical and reliable executive capability
Minimum project implementation and operation risk
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04
Improve enterprise performance
Reduce operating costs for theservice
Reduce the coordinate cost between departments
Comprehensive analysis of service data, targeted at the source control.